Nidoma - Manage your domains

FAQs

  1. Account
  2. Registrazione domini liberi
  3. Backordering Domains
  4. Auctions
  5. Domain management
  6. Brokerage
  7. Marketplace
  8. Buying Domains - Marketplace
  9. Selling Domains - Marketplace
  10. Payment and billing
  11. DNS
  12. Nameservers Personalizzati
  13. Prenotazione domini in scadenza
  14. Generico/Altro

1. Account

Yes, you can register for free and look for interesting domains in our database.

Whenever an account has been inactive for a period of two years or more, it is deactivated. In order to reactivate it, all you have to do is contact us, indicating your username or the email address you used to register.

If you no longer wish to use Nidoma’s services, just contact us we will close the account for you.

Of course, just contact us! Please keep in mind that refunding leftover credit also involves closing your account. Please be aware that it is not possible to get your refund in the form of a coupon.

2. Registrazione domini liberi

Yes, you can register domains in different TLDs. You can see the cost per domain in our price list.

3. Backordering Domains

Our backordering service is currently availably exclusively for .ES and .IT.

The domains featured in our 'expiring domains' list are those in status 'pendingDelete / redemptionPeriod' or 'pendingDelete / pendingDelete'. If you think you are aware of an expiring domain that is not in the list, you can try to backorder it anyway and see if it then enters into the list: the simplest thing to do is to perform a search here via the registration page.

You can backorder a domain until 00.00 of the day before the day the domain expires.

A .IT domain can be backordered at any time while it is in the status 'redemption period', which lasts for 30 days.

The credit will be deducted from your account only if you are successful in getting the domain. If your attempt us unsuccessful, you do not have to pay anything.

It costs 29€. If you are not the only customer who backorders the domain, and we manage to catch it, it will go into auction.

The first time that you order a domain through us, we ask for an upload of €29 in advance as a deposit.
Of course, if you are unsuccessful in getting the domain, we will leave that credit in your account, so you can use it for something else, or if you prefer we will refund it.
For any future orders after the first one, you do not have to make this deposit, however you do have to make sure your balance is not below 0€.

This is because the domain has the status 'not paid'. Within 48 hours after making payment the domain will be registered at your name.

Please be sure that you have credit balance enough available in your control panel: if not, you must pay first this amount or recharge your balance to place new orders.

Once Nidoma snaps a domain and is marked as “paid” we will transfer it to you normally in the next 24-48 hours. In case of .es domains we make the ownership transfer from our own Nic Handle and the registry Nic.es must accept the changes. This process takes normally 24-48 hours.

You will not have to wait longer than two working days, usually it is less.

If there is an expiry date next to the domain, it means that your order is active and the domain is in the status 'pendingDelete/RedemptionPeriod'. Our system is trying to catch the domain, and we are waiting for the domain to go into the final deletion period. You can cancel this operation if you wish.

'In acquisition' means the preorder is active, the domain is in the status 'pendingDelete / redemptionPeriod'. Our system is trying to catch the domain and we are waiting to see if we are successful in getting it.

We keep track of the outcome of all attempts to catch domains in the order history. However, we send email notifications only when a customer has successfully got the domain, or if it has gone into auction.

The domain indicated in the email has been backordered by you and  other users. If we are able to snap it we will start an auction with all users who backordered in advance. The auction will last at least 2 working days and always ending at 18:00 CET/CEST.

The exact date of the auction end will be included in the email. In addition, you can always check the menu “active auctions” to see all details.

4. Auctions

To take part in an auction through Nidoma, you just need to have a balance equal to or higher than 0€ when you order the domain. During the auction, you can also make bids if you don't have credit in the account at that moment; if you win, you can pay at any time within the following five days.

Example 1:
User 1 sets a maximum bid of $ 100. User 2 has already bidden above 29 euros so Nidoma will automatically raise the bid Nidoma for User 1 to 30 euros. User 2 must increase the required minimum bid, always in 10 Euros difference to his own last bid, which in this case is 39 euro. User 1 will automatically switch to a bid of 40 euros. And so on until it reaches his maximum bid of 100 Euro. If User 2 makes a new bid with a maximum price of 150 euro and no higher bid is done by User 1, User 2 will win the auction for 101 euro.

Example 2:
When backordering the domain User 1 set a price of 35 euro. User 2 leaves the minimum price of 29 euros. The auction begins then with a starting price of 35 euros. User 2, in order to win the auction, should increase his bid in at least 10 euro, meaning a bid of 39 euro. Then our system automatically will bid in his behalf above € 1 from User 1's bid meaning 36 Euro. If you want to place another bid must raise his bid to an amount of 45 euro and if there are no other bids he will be the winner with 40 euro.

Yes, any bid placed within the last 3 minutes of an auction automatically extends it for another three minutes. A counter will continuously show the remaining time of the auction.

To see how an auction works in detail, you can watch our auction simulation.

All auction offers are binding; if you win the auction, you will have to pay for the domain.

You have five days after successfully getting the domain to pay.

5. Domain management

To transfer a .es domain you must request it to your new registrar. The the registry Nic.es will send an email to theDomain Admin contact with the options “Accept” or “Reject”. As soon as the admin contact accepts the request the domain will be available on your new registrar.

To transfer a .it domain you must request the AuthCode at you Nidoma Account > Domain Management. Select the domain to transfer and select “Order Authcode” from the scroll-down menu. We will provice you with the AuthCode which you need to send to your new registrar to complete the transfer.

NB .ES domains don't need authcode

Please login in to your Nidoma Account and go to Domain Management. Select the domains you want to change and open the popup window to select  “DNS Configuration”.
Choose the DNS you want to put for this domain and save the changes. You can create different DNS profiles to use them quicklyin future times.

The Italian domain registry, NIC,it, performs an internal test to make sure all new DNS settings are valid. 'pendingUpdate' means that they are currently checking if the new configuration is correct and valid.
If the verification is unsuccessful, NIC.it will retry for three days, and the status will remain in 'pendingUpdate'. To check that your NS settings are correct, it is advisable to use a DNS validation tool. For more information, consult our DNS Guide, point 9.

You are probably trying to update the DNS of a gTLD domain (for example a .COM). L'ICANN (the registry for gTLDs) has a 'lock' function for some of its domains (you will see a lock symbol next to those domains): if a domain is locked, unauthorised or accidental modifications to the domain are prevented. DNS changes are not permitted if the domain is locked.
In order to unlock the domain, you first have to unlock it via your control panel, then change the DNS settings (locking it again afterwards if you prefer).

We have a special guide to DNS settings, which you can find here.

Nidoma uses the platforms of various registrars to recover expiring domains. In order to guarantee optimal performance, at the moment of renewal, some domains are transferred automatically to our main Registrar, (NAMECASE-REG). This makes no difference at all for our users in terms of cost or domain management.

Nidoma is a platform specializing in domain services only, and does not offer Hosting services.

Privacy Protetction, which is a serviced used to hide personal data in the Whois database, is not currrently offered on the Nidoma platform. In addition, due to restrictions placed on certain TLDs by the relevant national Domain Registry, Privacy Protection is not available anywhere for .it, .es and various other TLDs that are offered on our platform.

6. Brokerage

If you are sure your domain is premium, meaning that it is a generic term, is highly descriptive and has a lot of commercial potential (examples: bedandbreakfast.it, outlet.it, appartamenti.it), place an order to our Brokerage Service: for only 39 Euros we will send you a professional domain appraisal and suggesting a sale price. Once you confirm the sale price we will start brokering a deal for you. Non-premium domains will not be accepted, but you can put it on sale on our Marketplace.

Brokerage service costs 39€. If the negotiation ends in a successful sale, we will retain a commission of 15% of the sale price with a minimum of 50€.

You can add it to our Marketplace.

7. Marketplace

Yes, it is necessary to open an account in order to complete the purchase. Opening an account is completely free.

You can order a professional domain appraisal from Nidoma for only €39. For more information, click here

Sicuro.com is our trusted partner for Escrow services and domain transfers. The provide secure and professional services for your domain purchase. For more information, you can visit their website.

All prices you see on Nidoma are end prices – the amount you see is the amount you pay.

8. Buying Domains - Marketplace

You can order a professional domain appraisal from Nidoma for only €39. For more information, click here

No, your offer is completely anonymous.

Fixed price means that if you enter a bid for the price requested by the seller, a sale agreement has been reached then and there. Minimum Offer means the minimum at which negotiations can be launched – it does NOT guarantee a deal.

We transfer domains to Nidoma (free of charge) unless specifically instructed not to do so. If you let us know BEFORE the transfer starts that you wish to transfer to a different registrar, this can be accommodated.

After placing your offer, you will be contacted within 48 hours by one of our Brokers. Even if the seller has not responded at all, we will inform you of this.

9. Selling Domains - Marketplace

After an offer has been placed, you will be contacted within 2 business days by one of our Brokers (assuming the offer meets any entered ‘minimum offer’).

10. Payment and billing

You can pay by wire transfer, credit card (Visa or MasterCard) or Paypal. You can make the payment from your control panel. Click on “Manage credit” and follow the instructions

The amount you have paid will be indicated in your control panel, under Credit Management > Movement History. After a maximum of 2 working days following receipt of the payment, it will be verified and accepted by a member of our team. Payments via Paypal or credit card are accredited automatically and immediately.

If you paid by Wire Transfer, it will be necessary to wait for the funds to arrive before we can credit it to your Account. If you paid by Paypal or credit card, please contact us so we can see why this happened.

11. DNS

We have created a specific guide for DNS configuration.
If you don’t find an answer to your question, feel free to contact us.

We have implemented a new DNS management tool.
The requests of this nature are not processed in real time, in order to avoid overloading the system. Every request is queued by the system and until the first request is dealt with, the system cannot take on additional ones for the same domain.
Please note that the Italian registry, Nic.it, will leave the domain in the status ‘pending update’ until the operation to change the DNS has been completed. If the DNS settings that you have chosen are considered invalid by the registry, the domain will be maintained in the status ‘pending update’ while awaiting DNS settings that are considered correct by the registry. If the invalid settings have not been corrected within five days, the request to update the DNS settings will expire and the previous DNS settings will be reapplied.
We will notify you automatically by e-mail of any action taken, and will provide you with feedback on the chosen settings and/or the results from Nic.it.

12. Nameservers Personalizzati

13. Prenotazione domini in scadenza

14. Generico/Altro

Nidoma is a brand belonging to Namecase GmbH, a company founded in 2011, based in Bonn, Germany. In 2012, Namecase became a part of the Aruba group and opened a second office in Udine, Italy.